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Marriott’s Win-Win Plastic Sustainability Initiative

Reducing plastic waste can be difficult for hotels, where bulk supply and mass production are crucial to keep operations running smoothly. Today at the Managed by Marriott (MxM) GM’s conference, Marriott International unveiled that it will be replacing small plastic soap, shampoo, and conditioner bottles with in-shower dispensers. The dispensers will be required at all MxM hotels, but will be optional for franchisees. Click here for the full article.

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Openings: The Hotel Salem

While the city of Salem, Mass., is renowned for the witch trials that took place in the area in the early 1690s, Lark Hotels’ second property to open in the city, The Hotel Salem, draws on a different historical era entirely. Located in the former Newmark’s Department Store, which was a high-end clothing retailer in the 1950s and 60s, The Hotel Salem takes inspiration from the style of that era with design accents that include antique cameras, abstract photos of the building itself, and wall hangings depicting items that could have been sold at Newmark’s decades ago. Read more about this new take on a historical town here.

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Using Ambient Scenting to Create a Unique Hotel Experience

Special additions to a hotel like customized lighting and artificial intelligence make a property unique and compliment the guest experience—even if guests do not notice them. Ambient scenting is one of these elements—while not visible or often noticeable to guests, an original smell in public hotel spaces creates a customized facet for a brand. Click here to read the full article on how scent can change a guest’s perspective.

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Insights From ALIS: Checking In With Andrea Foster

Milwaukee-based hotel management company Marcus Hotels & Resorts has been using this long period of industry growth and stability to tap into unique markets and expand the company’s reach, especially with projects in its own backyard. Andrea Foster, senior vice president of development for Marcus Hotels & Resorts, acknowledges that the hotel industry is stagnant in a good way, but hoteliers need to implement innovative technology and practices to keep up with guests’ evolving needs. Foster spoke with LODGING at ALIS about the industry’s progress and Marcus’s evolution. Read the full interview here.

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Checking In: Carole Angel

In November, InterContinental Hotels Group (IHG) earned a 100 percent perfect score on the Human Rights Campaign Foundation’s Corporate Equality Index. IHG has been given this honor four years in a row, and this year, IHG was named the best place to work for LGBTQ equality. The survey rated more than 900 businesses and evaluated company practices relating to the LGBTQ community. LODGING spoke with Carole Angel, director of government affairs at IHG, about what it means to receive a perfect score. Read the full interview here.